Privacy Policy

At Odo Packaging, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, request a quote, place an order, or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address

• Company Name

• Payment Information

Order Information

• Product Specifications

• Custom Packaging Requirements

• Artwork, Logos, and Design Files

• Order History

• Customer Support Communications

Technical Information

• IP Address

• Browser Type

• Device Information

• Website Usage Data

• Cookies and Analytics Information

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Provide customer support and assistance

• Send order confirmations and shipping updates

• Improve our products, services, and website functionality

• Personalize your user experience

• Prevent fraud and unauthorized activities

• Comply with legal and regulatory requirements

We may also send promotional emails, special offers, and company updates. You may unsubscribe from marketing communications at any time.

3. Payment Security

The security of your payment information is important to us. We utilize secure payment processing systems and trusted third-party payment providers to process transactions safely.

Sensitive payment information is encrypted during transmission. Odo Packaging does not store complete credit card or debit card information on its servers.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic and visitor behavior

• Remember user preferences

• Enhance overall browsing experience

You may disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

5. Information Sharing

Odo Packaging does not sell, rent, or trade your personal information to third parties.

We may share information only with trusted service providers that help us operate our business, including:

• Shipping and Logistics Providers

• Payment Processing Companies

• Website Hosting Providers

• Marketing and Analytics Services

• Legal Authorities when required by applicable law

All service providers are required to maintain the confidentiality and security of your information.

6. Data Protection & Security

We implement appropriate technical, administrative, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

While we strive to protect your information, no method of internet transmission or electronic storage can guarantee absolute security.

7. Customer Artwork & Intellectual Property

Any artwork, trademarks, logos, branding materials, designs, or intellectual property submitted by customers remain the property of their respective owners.

By submitting content to Odo Packaging, you confirm that you possess the necessary rights, permissions, or licenses to use and reproduce such materials.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal data

• Withdraw consent for marketing communications

• Request a copy of your stored information

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Websites

Our website may contain links to third-party websites for your convenience. Odo Packaging is not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

11. Changes To This Privacy Policy

Odo Packaging reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with the updated effective date. Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Odo Packaging

Email: info@odopackaging.com

Phone: +1 253 258 1452

Address:  Street: 114 spartan ave, Staten Island, New York, USA

Website: odopackaging.com