Terms & Conditions

Welcome to Odo Packaging. By accessing our website, requesting a quote, placing an order, or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. Acceptance of Terms

By using this website or placing an order with Odo Packaging, you acknowledge and agree to these Terms & Conditions, along with our Privacy Policy and Refund & Returns Policy.

If you do not agree with any part of these terms, please discontinue use of our website and services.

2. Products & Services

Odo Packaging provides custom packaging and printing solutions, including but not limited to:

• Custom Packaging Boxes
• Printed Packaging Products
• Product Labels & Branding Materials
• Packaging Design & Mockup Services
• Retail & Wholesale Packaging Solutions

All products are manufactured according to customer-provided specifications and are subject to production capabilities and material availability.

3. Pricing & Quotations

• All quotations are based on the specifications provided by the customer.
• Pricing may vary depending on size, material, quantity, printing method, finishing options, and customization requirements.
• Quotations remain valid only for the period stated in the quotation.
• Odo Packaging reserves the right to modify prices without prior notice.

4. Order Approval

Customers are solely responsible for reviewing and approving:

• Artwork Files
• Design Proofs
• Product Specifications
• Shipping Information
• Quantity & Order Details

Production will begin only after final approval and payment confirmation.

Odo Packaging is not responsible for any errors approved by the customer, including spelling mistakes, incorrect dimensions, design placement issues, color selections, or content inaccuracies.

5. Payment Terms

• Full or partial payment may be required before production begins.
• Payments must be completed through approved payment methods.
• Orders may be delayed, suspended, or cancelled if payment is not received within the required timeframe.
• Any applicable taxes, duties, or transaction fees remain the responsibility of the customer unless otherwise stated.

6. Production & Delivery

Production and delivery timelines provided by Odo Packaging are estimates only.

Delivery schedules may be affected by:

• Order Complexity
• Material Availability
• Shipping Carrier Delays
• Customs Clearance Procedures
• Public Holidays
• Natural Disasters or Force Majeure Events

Odo Packaging shall not be held liable for delays beyond its reasonable control.

7. Customer Artwork & Intellectual Property

Customers represent and warrant that they own or possess the legal rights to use all submitted:

• Logos
• Trademarks
• Artwork
• Designs
• Text Content
• Images

Odo Packaging is not responsible for copyright, trademark, patent, or intellectual property infringements resulting from customer-submitted materials.

The customer assumes full legal responsibility for all submitted content.

8. Product Variations

Due to the nature of custom printing and manufacturing, slight variations may occur in:

• Color Reproduction
• Material Texture
• Finishing Effects
• Product Dimensions
• Printing Placement

Such minor variations are considered industry-standard and do not constitute manufacturing defects.

9. Limitation of Liability

Odo Packaging’s total liability shall be limited to the amount paid for the specific order in question.

Under no circumstances shall Odo Packaging be liable for:

• Indirect Damages
• Consequential Losses
• Loss of Revenue or Profit
• Business Interruptions
• Third-Party Shipping Delays
• Customer-Caused Errors

10. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund & Returns Policy.

Customers are encouraged to review the policy before placing an order.

11. User Responsibilities

Users agree not to:

• Submit unlawful, offensive, or fraudulent content.
• Violate intellectual property rights.
• Attempt unauthorized access to website systems.
• Disrupt website functionality or security.
• Use the website for illegal or harmful activities.

Violation of these terms may result in immediate termination of services.

12. Privacy

Any personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection, storage, and use of information as described in that policy.

13. Website Availability

While we strive to maintain uninterrupted access, Odo Packaging does not guarantee that the website will always be available, error-free, or free from technical interruptions.

We reserve the right to suspend, modify, or discontinue any part of the website without prior notice.

14. Changes To Terms & Conditions

Odo Packaging reserves the right to revise, update, or modify these Terms & Conditions at any time.

Updated versions will be posted on this page, and continued use of our website constitutes acceptance of any revised terms.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Odo Packaging operates.

Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the appropriate courts.

16. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Odo Packaging

Email: info@odopackaging.com
Website: www.odopackaging.com
Phone: +1 254 214 1452

We are committed to providing transparent, reliable, and professional packaging services for businesses of all sizes.